Identity Verification in Telecom

Lightning-fast Identity Verification in Telecom

Maximize conversions, reduce fraud, and improve customer experiences.

Talk to an Expert
Identity Verification Telecom e1750175234334

The Impact of Fraud Across Telecom

At nearly any point across the customer journey, there are new risks to data privacy, fraud protection, and security. Bad actors and fraudsters are continuously finding new ways to infiltrate your security measures and protocols.

Impact numbers courtesy of The Financial Cost of Fraud 2021 Report & Crowe/University of Portsmouth

8.9%
Increase in Fraud Attacks
18%
Growth in Fraud Attempts
52%
Increase in Account Takeover Attempts
Women in Telecom Store

Use Cases in Telecom

Advance your organization with our range of identity services for in-branch, self-service kiosks, call centers, online, or mobile app transactions.

Benefits

Stop Fraud While Increasing Account Openings with Frictionless Sign-up

Discover how our 100% automated machine learning identity verification technology can help you achieve your enterprise objectives while removing risk from synthetic identity fraud.

Talk to an Expert

Alleviate friction for a seamless onboard workflow.

Protect subscribers against SIM swap fraud by leveraging Biometric Authentication to assist call centers to identify fraudulent requests.

Authenticate a customer in real-time with facial biometrics.

Mobile customers are vulnerable to account takeover fraud attacks with strong customer identity verification.

Fully manage ID Verification laws and requirements.

Simplify customer onboarding with 100% automated, instant ID document verification, leading to more customers.

WHAT OUR CLIENTS HAVE TO SAY

Absolutely Impressive, Proven Outcomes

“We tried lots of vendors, and sometimes they worked, and sometimes they didn’t. AuthenticID was different. No matter what we tried, we could not get AuthenticID technology to fail. The tool works, and the ease of use is unmatched. And it stops fraud.”

Wireless Industry Carrier Fraud Manager
Women iPad Testimonial

“The most complete way to authenticate a customer—not even just for fraud—is by using AuthenticID.”

Wireless Industry Carrier Executive
Testimonial 3

“Before AuthenticID, stopping fraudsters without adding friction for genuine customers was a real challenge. In combination with AuthenticID’s ID Proofing, Fraud Shield became an indispensable component.”

Fraud Manager
Testimonial 2

“The most important part of our customizable vehicle subscription platform is a full digital onboarding experience that is easy and simple, and AuthenticID is a core part of the way we’re able to accomplish that. Their ID Verification process is a seamless fit for our process and is a big reason our customer experience is fast, simple, and secure.

Grant Edwards, Director of Engineering
Autonomy Testimonial

Telecom Company Saves 140 Million in Fraud Losses

IDV for Telecom Case Study w Stats
  • Unparalleled fraud detection and protection
  • Streamlined legitimate transactions
  • Enhanced customer experiences
CASE STUDY: Identity Proofing with Fraud Shield

Product Recommendations

At nearly any point in the telecom customer journey, from the onboarding process to transactions and ongoing authentication, there are new risks to data privacy and identity. Our portfolio of products offers a complete fraud solution to meet any business’s compliance requirements.

 

biometric auth blue biometric auth White
Biometric Authenticator

AuthenticID’s facial biometric technology provides a fast, simple way to authenticate an individual by matching a person’s selfie to the photo on a government-issued ID, profile picture, or any other image of a person’s face with complete accuracy.

age verify blue age verify White
ID Verification

Our machine learning technology provides 99%+ accuracy in detecting even the most sophisticated fraudulent documents. Our proprietary technology combines machine learning and AI to review over 2,000 unique computer vision data models to verify an ID’s authenticity.

fraud shield blue fraud shield White
Fraud Shield

Fraud Shield is AuthenticID’s proprietary, fused biometric and biographic watchlist service, offering fraud detection and protection unlike anything else on the market. This “superpower” solution is nearly 100% accurate and can protect your company against even the most rapid, prolific, and sophisticated bad actors.

FAQs About IDV in Telecom

READ MORE FAQs

Identity verification in telecom refers to the processes and technologies used by telecommunications companies to confirm that a customer is who they claim to be before granting access to services like:

  • Activating a new SIM card or phone line

  • Accessing an online account or customer service portal

  • Changing account settings or recovering passwords

Choosing the right identity verification (IDV) software for telecom requires balancing security, scalability, user experience, and compliance. Because telecom providers are high-value targets for fraud (SIM swap, synthetic IDs, ATOs), IDV must be robust but seamless.

AuthenticID’s ID verification solution for telecom companies harnesses AI and machine learning technology for 100% automation: customers and sellers alike have a streamlined, frictionless experience with our suite of technology including ID verification, biometric authentication, and fraud-fighting technology like Fraud Shield.

Our solution offers instant decisioning and maintains the highest standards of trust and security, compliance with all industry and government regulations, and reduces the risk of fraud, including payment fraud and account takeover attacks.

RESOURCES

The Proof Is in Our Protection

All Resources
FindBiometrics Podcast Chris
Podcast
Walking the Privacy Tightrope in Identity Fraud Prevention with AuthenticID’s Chris Borkenhagen
On this week’s episode, we’re joined by Chris Borkenhagen, AuthenticID’s Chief Digital Officer, who offers insights on cybersecurity and biometrics, the changing regulatory landscape, and why there’s no “silver bullet” for preventing hack attacks. Chris brings a level of expertise to the discussion that clearly has a lot of depth and breadth, and manages to do so with classic Canadian good humour. Be sure to check out AuthenticID’s 2024 Mid-Year Identity Fraud Review, which informs important parts of the conversation:
Read More
2024 Biometrics Digital Identity Prism Report
Report
2024 Biometrics Digital Identity Prism Report
Read More
ID Talk Podcast Beyond Biometrics Blair 2
ID Verification
Podcast
AuthenticID’s Blair Cohen on the Evolution of Identity Tech
This week, the ID Talk podcast welcomes Blair Cohen, the Founder and President of AuthenticID. Blair is a serial entrepreneur with over three decades of experience in identity verification and fraud prevention. He shares his journey from founding one of the world’s first background screening companies to pioneering innovations in digital identity, including the development of automated facial recognition and forensic document examination technologies. The conversation dives into key issues shaping the identity technology landscape, such as the rise of organized crime in digital fraud, the evolution of government ID verification, and the technological advancements powering AuthenticID’s platform. Blair explains the complementary differences between the company’s proactive Velocity Check solution and its reactive Fraud Shield system, while also offering insights into behavioral biometrics, identity proofing standards, and the importance of robust fraud detection in protecting both consumers and enterprises. This episode offers a fascinating look into the dual evolution of digital fraud and identity assurance technology. Whether you’re a tech professional, a business leader, or simply curious about how cutting-edge solutions are keeping your data safe, you won’t want to miss this in-depth discussion with one of the field’s leading innovators.
Read More
All Resources
bulletin

Let’s Connect

If you have product questions, we have answers. Our team is here to help.

 

contact

Schedule My Demo

Find out why AuthenticID is the undisputed leader in identity processing and see how we can help your organization mitigate risk, convert customers, and reduce operational costs with our frictionless ID proofing solutions for ultimate security.