Building Relationships, Cultivating Trust.
AuthenticID will forge a deep understanding of your business requirements, operating framework, and technical dependencies to ensure your ongoing success.
Expert help when you need it.
With a Technical Account Manager (TAM) package, you will get the most from your Identity Proofing investment with guidance and support based on proven best practices and experience.
Our TAM offering provides a concierge-like service, acting as a single point of contact for the resolution of queries and issues. The TAM builds a deep understanding of your business requirements, operating framework and technical dependencies to ensure your ongoing success with AuthenticID.
Technical Account Management
Key Benefits &
A Technical Account Manager (TAM) is provided as a single point of contact for the resolution of queries and issues.
- Status Reports
- Tailored Summary Reports
- Service Reports
- Executive Business Review
- Feature and Enhancement Consultation
- Governance and Compliance Review
- System Health Check
- Corporate Risk Management Policy Review
- Risk and DQL Business Rule Review
- False Rejection / False Acceptance Rate Review
- Annual Service Review
- Reports Review and Analysis
- Audit Log Review and Analysis
- Scheduled Job Review and Analysis
- Onsite Visits (subject to availability)
Technical account manager SERVICE BRIEF
Learn more about optional deliverables and service schedules in our complete TAM Service Brief.