Support

Your go-to portal for seamless support

Get the support you need with our convenient one-stop customer support portal. Simply sign up or login to get started.

PORTAL

Support Made Simple

Visit our customer support portal to request assistance from our team, gain access to product documentation and more.

Support Tickets & Reporting
API Documentation
Release Notes
User Guides
Web & Mobile SDKs
System Status Checks
Notifications & Subscriptions

Customer Portal Login

Additional support

Professional Service Packages

Elevate your Identity Proofing investment with a dedicated TAM—your trusted partner and single point of contact for expert guidance, quick issue resolution, and ongoing optimization.

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Investigates fraud attempts and recommends solutions to protect your business from high-volume attacks.

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Packages provide a dedicated TAM who serves as your primary liaison, delivering personalized guidance, proactive service reviews, and strategic recommendations to optimize your use of AuthenticID’s solutions.