What is Fraud Monitoring?

Fraud Monitoring is the process of tracking all activity across workflows and a customer journey: from initial login and transactions, to ensure no fraudulent activity is taking place. This monitoring evaluates actions and events, including account changes, user changes, transactions, and device registrations. Typically, a fraud monitoring system will flag suspicious activity or anomalies in user behavior to stop fraudulent activity and reduce or stop the loss of money, operational expense, as well as damage to brand reputation.